Home Forums Porto Template Can't Install Theme

This topic contains 1 reply, has 2 voices, and was last updated by  Support2 2 months, 1 week ago. This post has been viewed 134 times

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  • #10029362

    t-educa
    Participant

    Hello Team,
    I hope you are having a great day.

    My issue is I can’t seem to upload this to wordpress. In envato it says to download the wordpress version only, and did not find it. I also atempted compiling the zip without the documentation without any luck either. I must be doing something wrong.

    Your help would be greatly appreciated.

    Best Regards!


    #10029364

    Support2
    Keymaster

    Hello,

    Thanks for your purchase, however, please note that the template you purchased is not a WordPress Theme, it’s a HTML5/CSS3 template so this cannot be installed on WordPress.

    If you purchase the WordPress version we can approve the refund for the HTML version:
    https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399?s_rank=1

    All support related to payment and refund is run through Envato’s ticket service:
    http://themeforest.net/refund_requests/new

    In the refund request details please send us the purchase code from your purchase of Porto WordPress version.

    Kind Regards,

    Rodrigo.


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