Home Forums Porto Template contact form help

This topic contains 1 reply, has 2 voices, and was last updated by  Support2 2 months, 1 week ago. This post has been viewed 113 times

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  • #10029691

    johnanthny
    Participant

    I am having trouble getting my contact form to send the email to my address at info@selectcarpetclean.com

    I found some help online

    and did my best to follow the code but unfortunately it is not working.

    Can you please help me get going the right direction please?



    Template Version: 7.2
    #10029694

    Support2
    Keymaster

    Hello, thanks for your purchase.

    We detected some issues in your website regarding contact form:

    1) If you look at the browser console will see javascript errors on the file js/views/view.contact.js. Just replace all code inside this file to this new: http://preview.oklerthemes.com/porto/7.2.0/js/views/view.contact.js
    This will solve the front end issue. You will see that the validation of form fields will start to work.

    2) If we access the PHP contact form script directly on browser returns error 500: http://selectcarpetclean.com/php/contact-form.php
    This error can be caused by various reasons, like syntax error or any other. Check the error.log file in your server files (normally it’s on the root folder of the server) then share the file content with us. If you don’t find the error.log file you should contact your hosting providers support to get this file.

    Kind Regards,

    Rodrigo.


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