Home Forums EZY Template Contact form issues

This topic contains 5 replies, has 2 voices, and was last updated by  Support2 1 week ago. This post has been viewed 58 times

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #10026843

    MonoJackay
    Participant

    Hello,
    like a few I have noticed, I am having issues with my contact form.
    It just keeps coming up with the ERROR message, I have tried a few of the solutions in your forum but none seem to work.
    Can I send you my code?

    Thank you.


    #10026846

    Support2
    Keymaster

    Hello :),

    Sure, please send the following:

    – HTML code of form
    – all code of “js/views/view.contact.js”
    – all code of “php/contact-form.php”

    You can use a service like http://pastebin.com to generate links with the codes and share with us.

    Kind Regards,

    Rodrigo.


    #10026855

    MonoJackay
    Participant
    This reply has been marked as private.
    #10026874

    Support2
    Keymaster

    Hello,

    Thanks for the code.

    Do you are receiving the emails ?
    If yes, just change the $debug variable on php file to:

    $debug = 0;

    Also remove the code below of “view.contact.js” (this is an bug that we already fixed on the version 1.1.0):

    Please, try that and let us know if you need further assistance.

    Kind Regards,

    Rodrigo.


    #10026875

    MonoJackay
    Participant

    Hey again,
    Thank you for the suggestions.

    I have done both of them but it is still sending me an error message.

    So I’m unsure on what to do. Is it possible because it is just code and not deployed onto a running website?
    If not, let me know of any other suggestions.

    Thank you for your help.

    Kind Regards,
    Jono


    #10026877

    Support2
    Keymaster

    Hello Jono,

    Yes you need the website running trough a server (online).
    I saw that you using SMTP (step 2 of contact-form.php), so make sure that SMTP configs are correct.

    Please, try that and let us know if you need further assistance.

    Kind Regards,

    Rodrigo.


Viewing 6 posts - 1 through 6 (of 6 total)