Home Forums Porto Admin Template Doubt with menu button

  • This topic has 13 replies, 2 voices, and was last updated 6 months ago by  Support2. This post has been viewed 375 times
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #10029896
    ruben
    Participant

    Hi, I have a problem with the menu button, it does not work on PC or mobile version.
    In the PC version, a JQuery message with infinite recursion appears:
    theme.js:275 Uncaught RangeError: Maximum call stack size exceeded
    at updateNanoScroll (theme.js:275)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    at updateNanoScroll (theme.js:282)
    On the mobile, it does nothing and nothing appears.
    I have made the changes that appear in a similar post but it does not work.
    In previous versions I had no problem with it.
    Greetings.



    Template Version: 2.2.0
    #10029899
    Support2
    Keymaster

    Hello,

    Seems that you removed some important/required JS code for the Sidebar Toggle functionality.
    Try replacing all code into your “theme.js” file with this new:
    https://pastebin.com/Lbq32jXr

    Please, try that and let us know if you need further assistance.

    Kind Regards,

    Rodrigo.


    #10029903
    ruben
    Participant

    Hello, i changed de code, and the error persist.
    regards.


    #10029904
    Support2
    Keymaster

    Hello,

    Oh sorry. I sent the wrong file for you. This is the correct:
    https://pastebin.com/hJh7kVWj

    Please, try that and let us know if you need further assistance.

    Kind Regards,

    Rodrigo.


    #10029915
    ruben
    Participant

    Hi, it does not work either. regards


    #10029925
    Support2
    Keymaster

    Hello,

    This is a strange issue. In our tests offline the sidebar toggle works normally but when online in your website this not works only on Chrome. We made some modifications on the script trying to prevent the “Maximum call stack size exceeded” error. Please try changing the “Skeleton” code to:
    https://pastebin.com/raw/a4zRug1Z

    Please, try that and let us know if you need further assistance.

    Kind Regards,

    Rodrigo.


    #10029929
    ruben
    Participant

    Changed!


    #10029933
    Support2
    Keymaster

    Hello,

    Can you please duplicate this page into a test sub-directory in your server and send for us the FTP access data (host, username, password). So we can do some tests and discover where is the issue.

    In our tests here (with pure HTML that we get from your website source code) our solutions are working.
    Seems to be some conflict or javascript overload. Maybe the Symfony toolbar ? Can you please test this page without the symfony toolbar ?

    Kind Regards,

    Rodrigo.


    #10029942
    ruben
    Participant
    This reply has been marked as private.
    #10029949
    Support2
    Keymaster
    This reply has been marked as private.
    #10029958
    ruben
    Participant

    Hello, I gave you access to the archives of js and css de porto.
    Do you need access to the entire directory?
    regards


    #10029959
    Support2
    Keymaster

    Hello,

    Yes, the entire directory.
    We also need to make some tests modifying HTML source code.

    Kind Regards,

    Rodrigo.


    #10029983
    ruben
    Participant

    Hi, have you been able to find out something new?
    regards


    #10029986
    Support2
    Keymaster

    Hello Ruben,

    Sorry we not checked it again since we was awaiting you let us know when the access for entire directory is working.
    We tried to connect in your server now and it’s returning connection timed out. Can you please check it and notify us when the access is working ? So we can do the necessary tests.

    Kind Regards,

    Rodrigo.


Viewing 14 posts - 1 through 14 (of 14 total)