Home Forums Porto Template Email giving success message but not receiving it.

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  • Author
    Posts
  • #10028513

    ipsomadelis
    Participant

    Hello,

    I’m having trouble getting e-mail back from forms.
    I setted up the contact-form.php as you list, I do get the success message back but I don’t receive back.
    More specifically the contact form I don’t receive back are :
    https://katochianos.gr/
    https://katochianos.gr/epikoinwnia



    Template Version: 7.2
    #10028520

    Support
    Keymaster

    Hello, I’ve checked the website and everything is fine in the JS/HTML files, the ajax is sending the request to the server.

    If the e-mail is not set to the same domain of the website you will have to set authentication mode (SMTP):

    The server of the website that is not working probably more restrict in terms of security.

    More info: http://www.okler.net/forums/topic/important-contact-form-is-not-working/

    Kind Regards,

    Jonas


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