Home Forums Porto Template i cannot install

  • This topic has 1 reply, 2 voices, and was last updated 5 months ago by  Support2. This post has been viewed 189 times
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  • #10030236
    rosen-baum
    Participant

    i purchased and install the theme

    but cannot install

    i don’t know what is problem

    where’s styles css??

    error message is below

    ————————————————–

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.



    Template Version: i dont know
    #10030241
    Support2
    Keymaster

    Hello, thanks for your purchase.

    Please note that you purchased the HTML version of Porto.

    Porto WordPress is also available on ThemeForest. Here’s the link: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399

    If you purchase the WordPress version we can approve the refund for the HTML version.

    All support related to payment and refund is run through Envato’s ticket service:
    http://themeforest.net/refund_requests/new

    In the refund request details please send us the purchase code from your purchase of Porto WordPress version.

    Kind Regards,

    Rodrigo.


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