Home › Forums › Tucson Template › Problem in purchase
This topic contains 2 replies, has 3 voices, and was last updated by Support 6 months, 3 weeks ago. This post has been viewed 526 times
I have just seen your answer concerning last ticket :
I have decided to buy on with the following page :
It is clearly mentionned “Responsive HTML5 Business Google Website Template $19”
Now, I have the problem :
1/ Are you able to install at ease tucson model on my Google site ?
2/ If not, I need to be refund.
sorry about that problem, however, please note that the website where you found the wrong information it’s not the oficial Envato/ThemeForest portal. It’s a third party website that only redirect to Envato/ThemeForest portal.
When you go buy a Envato/ThemeForest template always consider the informations about the template that are in the Envato/ThemeForest Portal. Like this URL below:
The informations about Tucson Template in that link above are the correct ones.
Anyway you can request a refund with Envato, all support related to payment and refund is run through Envato’s ticket service:
Please let us know if we can help you with anything else.
Hello, we have just approved the Refund Request.