Home Forums Tucson Template Problem in purchase

This topic contains 2 replies, has 3 voices, and was last updated by  Support 2 weeks, 2 days ago. This post has been viewed 56 times

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  • #10018151

    expertspeople
    Participant

    Hello,

    I have just seen your answer concerning last ticket :

    I have decided to buy on with the following page :

    https://www.template.net/web-templates/website-templates/google-website-templates/

    It is clearly mentionned “Responsive HTML5 Business Google Website Template $19”

    Now, I have the problem :

    1/ Are you able to install at ease tucson model on my Google site ?
    2/ If not, I need to be refund.

    Best regards.


    #10018152

    Support2
    Keymaster

    Hello,

    sorry about that problem, however, please note that the website where you found the wrong information it’s not the oficial Envato/ThemeForest portal. It’s a third party website that only redirect to Envato/ThemeForest portal.

    When you go buy a Envato/ThemeForest template always consider the informations about the template that are in the Envato/ThemeForest Portal. Like this URL below:
    https://themeforest.net/item/tucson-responsive-html5-template/6563817?s_rank=1
    The informations about Tucson Template in that link above are the correct ones.

    Anyway you can request a refund with Envato, all support related to payment and refund is run through Envato’s ticket service:
    http://themeforest.net/refund_requests/new

    Please let us know if we can help you with anything else.

    Kind Regards,

    Rodrigo.


    #10018167

    Support
    Keymaster

    Hello, we have just approved the Refund Request.

    Best Regards,

    Jonas


Viewing 3 posts - 1 through 3 (of 3 total)