Home › Forums › Porto Template › Problems with installation
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Hello. I have problems installing your template on my hosting. I did the same thing as other templates but I get a server error. Can you help?
Hello, thanks for your purchase.
Please note that you purchased the HTML version of Porto.
Porto WordPress is also available on ThemeForest. Here’s the link: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399
If you purchase the WordPress version we can approve the refund for the HTML version.
All support related to payment and refund is run through Envato’s ticket service:
In the refund request details please send us the purchase code from your purchase of Porto WordPress version.