Home Forums Porto Template Refund

This topic contains 3 replies, has 2 voices, and was last updated by  iconedu 2 days, 17 hours ago. This post has been viewed 42 times

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  • Author
    Posts
  • #10020584

    iconedu
    Participant

    Hi

    I’m afraid I purchased the wrong version of Porto as I would like the WordPress version. Can I get a refund and buy the correct version?

    Many thanks

    James


    #10020585

    iconedu
    Participant

    Update: I have just bought the WordPress version …


    #10020586

    Support
    Keymaster

    Hello, thanks for your purchase.

    Porto WordPress is also available on ThemeForest. Here’s the link: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399

    If you purchase the WordPress version we can approve the refund for the HTML version.

    All support related to payment and refund is run through Envato’s ticket service:
    http://themeforest.net/refund_requests/new

    In the refund request details please send us the purchase code from your purchase of Porto WordPress version.

    Kind Regards,

    Okler Themes


    #10020587

    iconedu
    Participant

    Many thanks I will create a new ticket on Envato.


Viewing 4 posts - 1 through 4 (of 4 total)