Reply To: error contact-form
Hello, first thanks for your purchase.
This error (550 Sender verify failed) can be related to:
– Email account doesn’t exist or cannot be detected
– Duplicate sender account in recipient server
– Misconfigured mail exchanger
Please check these articles:
– https://www.a2hosting.com.br/kb/cpanel/cpanel-mail-features/550-sender-verify-failed-error-message
– https://bobcares.com/blog/sender-verify-failed-smtp-mail-error-and-resolve-it-in-cpanel-whm-exim-servers/#:~:text=If%20the%20mail%20server%20is,happen%20due%20to%20two%20reasons.&text=This%20prevents%20the%20mail%20server,resulting%20in%20a%20550%20error.
Please note that this issue is not related with the template code. It’s a server or email issue. The best way on this case is try the suggestions on links above. If no success, contact the support of your hosting provider.
Please try that and let us know if you need further assistance.
Kind Regards,
Rodrigo.
If you are satisfied with Porto HTML and our support, please leave your comment and rating on ThemeForest downloads page. That helps us a lot: https://themeforest.net/downloads