Reply To: Mobile Manu Scroll

[Support]

Hello, thanks for the new video!

We understood the issue. The problem is that we couldn’t reproduce the issue in our real devices. Also we did tests using BrowserStack (https://www.browserstack.com/), that uses real devices but also unfortunately we couldn’t reproduce the issue. Seems to be a very specific issue in your iphone. But do not worry we are here to help.

My suggestion now is try to emulate the click on accordion after menu opens. In the videos you mentioned that when click to open the accordion the smooth scroll works. We can try reproduce that “click” with JS events.

For it please try adding the code below in (js/custom.js):

$('.hamburguer-btn').on('click', function(){
    setTimeout(function(){
        $('.header-nav-main a[href="#collapse1-1"]').trigger('click');
        $('.side-header-scrollable').trigger('click');
        $('.scrollable-content').trigger('click');
        $('.header-nav').trigger('click');

        setTimeout(function(){
            $('.header-nav-main a[href="#collapse1-1"]').trigger('click');
        }, 500);
    }, 1000);
});

* Make sure to clear the cache on browsers.

Please try that and let us know if you need further assistance.

Kind Regards,

Rodrigo.

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