Reply To: install template

[Support]

Hello,

Please note all support related to payment and refund is run through Envato’s ticket service:
http://themeforest.net/refund_requests/new

Here’s more information about the refund process:
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

In the refund request details please send us the purchase code from your purchase of Porto WordPress version, so we can approve the refund for the HTML version.

Please let us know if we can help you with anything else.

Kind Regards,

Rodrigo.

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