Consulting Installation Theme

  • This topic has 1 reply, 2 voices, and was last updated 6 years ago by Support. This post has been viewed 909 times
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  • #10034301
    [email protected]
    Participant

    Hello,

    Please, can anyone tell me or share the installation process as I am getting the following error?

    Installing theme from uploaded file: themeforest-M6UQPlHo-porto-responsive-html5-template.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    Thank you

    Kind regards
    jose



    Template Version: CONSULTING
    #10034308
    Support
    Keymaster

    Hello,

    Thanks for your purchase, however, please note that the template you purchased is not a WordPress Theme, it’s a HTML5/CSS3 template so this cannot be installed on WordPress.

    You can find the WordPress version in this link:
    http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399

    If you purchase the WordPress version we can approve the refund for the HTML version.

    All support related to payment and refund is run through Envato’s ticket service:
    http://themeforest.net/refund_requests/new

    In the refund request details please send us the purchase code from your purchase of Porto WordPress version.

    Please let us know if we can help you with anything else.

    Kind Regards,

    Rodrigo.


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