Contact Form – Send Confirmation Email to Customer

[Boilerbop]

Hi,

The form is working well, but I would like to send the customer an automated response confirming that we received their message. How do I set that up?

Thanks.

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[Support]

Hi, this is a similar topic:

E-mail auto reply

Hope that helps.

Kind Regards.

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[Boilerbop]

Hi. I added the code and but I keep getting an error saying the form could not submit. I can’t leave the new code live on my site, because clients won’t be able to use it.

However, here’s the code I added:

// Thank You mail
$mail->AddAddress($_POST[’email’]);
$mail->SetFrom($email, ‘www.videomvp.com’);
$mail->IsHTML(true);
$mail->CharSet = ‘UTF-8’;
$mail->Subject = ‘Thank You’;
$mail->Body = ‘Thank you for contacting Video MVP. We will reply as soon as possible.’;
$mail->Send();

Also, how do I change $mail->Subject = ‘Thank You’; to have it be the subject of the email they sent to me. Is it $mail->Subject($_POST[‘subject’]);

Thanks.

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[Support]

Hello,

Make sure you add it this way between line 94 and 95, just after the first “$mail->Send();”

// Thank You mail
$mail->AddAddress($_POST['email']);
$mail->SetFrom($email, 'Video MVP');
$mail->IsHTML(true);
$mail->CharSet = 'UTF-8';
$mail->Subject = $subject;
$mail->Body    = 'Thank You Message';
$mail->Send();

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[Boilerbop]

Works great! How do I add line breaks so the Thank You Message can be in multiple lines with blank lines in between?

Message Line 1

Message Line 2

Message Line 3

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[Support]

Hi, this may help: https://stackoverflow.com/questions/8782119/creating-a-new-line-in-body-of-php-mail-function

Kind Regards.

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[Boilerbop]

Thanks. I read that page and tried several variations of \n and \r but all of them keep giving me an error on send.

This is what I tried last:

$mail->Body = ‘Thanks for contacting Video MVP!’ “\n” ‘We make every effort to reply to messages as soon as possible, even outside of normal business hours (8:30 to 5:30, M-F).’ “\n” ‘In the meantime, you can see all our services here: https://www.videomvp.com/services’ “\n” ‘The Video MVP Team’;

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[Support]

Hello, that’s strange.

Let’s try using HTML, so using:

<p>Text...</p><p>Text...</p>

Or

Text...<br>Text...

Let me know if it works.

It actually depends on the server to be able to do that and also the email receiver.

Kind Regards.

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[Author]

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