Contact Us Form Not Working

[julianneuss]

Hello,

I hope you are doing great

I have in the server all the folders downloaded from Envato Market and only the HTMLs i use. I’m trying to set up the contact-us.html but this is not working.

Any input will say ERROR.

Please help,

Thanks

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[Support]

Hello, thanks for your purchase.

There are somethings you can try. Please check this topic:
http://www.okler.net/forums/topic/important-contact-form-is-not-working/

If even so still not works, please share with us all code of you contact-form.php file. You can use a service like https://pastebin.com to generate a link with your code and share with us.

Kind Regards,

Rodrigo.

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If you are satisfied with Porto HTML and our support, please leave your comment and rating on ThemeForest downloads page. That helps us a lot: https://themeforest.net/downloads

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[julianneuss]

Hello, this is my contact-form.php

https://pastebin.com/YPuYqauP

And, https://drive.google.com/file/d/1pWgrS3UEmLJuHLhakqljHT0cF_Qi1mMI/view?usp=sharing here you can see the picture of what happens when you try to use the form on the server.

The server is hosted in GODADDY using CPANEL.

I need this working by Thursday! Please help!!!

Thanks,

Julian

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[julianneuss]

Btw, Im using the contact-us.hmtl which i think uses the contact-form.php.

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[Support]

Hello,

Thanks for the infos!

Please try by creating a email trough Godaddy CPANEL (this email will send the contacts), for example: “[email protected]”. Once you have the email created, use the following settings for the SMTP at “contact-form.php” (Step 2):

$mail->IsSMTP();                                         // Set mailer to use SMTP
$mail->Host = 'smtpout.secureserver.net';				       // Specify main and backup server
$mail->SMTPAuth = true;                                  // Enable SMTP authentication
$mail->Username = '[email protected]';                    // SMTP username
$mail->Password = 'xxxxxxxxxxx';                              // SMTP password
// $mail->SMTPSecure = 'tls'; leave it commented                              // Enable encryption, 'ssl' also accepted
$mail->Port = 80;   								       // TCP port to connect to

Please try that and let us know if you need further assistance.

Kind Regards,

Rodrigo.

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If you are satisfied with Porto HTML and our support, please leave your comment and rating on ThemeForest downloads page. That helps us a lot: https://themeforest.net/downloads

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[Author]

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