email contact form issue

[ncml]

we are sending the mails through website contact form. But we did not received the emails from the website.

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[Support]

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[ncml]

no it is not same domain. email domain is “[email protected]”

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[ncml]

When I submit the popup form, I am getting this error

if I give debug=1, below error is coming

Error! There was an error sending your message.
Sending with mail()
Sendmail path: /usr/sbin/sendmail -t -i
Envelope sender: [email protected]
To: [email protected]
Subject: Define subject in php/contact-form.php line 29
Headers: Date: Wed, 20 Nov 2024 15:47:13 +0000From: Website User <[email protected]>Message-ID: <[email protected]>X-Mailer: PHPMailer 6.6.3 (https://github.com/PHPMailer/PHPMailer)MIME-Version: 1.0Content-Type: text/html; charset=UTF-8
Additional params: [email protected]
Result: true

if I give debug=2, below error is coming

Error! There was an error sending your message.
Sending with mail()
Sendmail path: /usr/sbin/sendmail -t -i
Envelope sender: [email protected]
To: [email protected]
Subject: Define subject in php/contact-form.php line 29
Headers: Date: Wed, 20 Nov 2024 15:50:07 +0000From: Website User <[email protected]>Message-ID: <[email protected]>X-Mailer: PHPMailer 6.6.3 (https://github.com/PHPMailer/PHPMailer)MIME-Version: 1.0Content-Type: text/html; charset=UTF-8
Additional params: [email protected]
Result: true

if I give debug=0, Message sent successfully but mail is not receiving.

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[Support]

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[ncml]

My email server is office365. May I know what will I give for the username and password?

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[ncml]

Now I have changed my email server “[email protected]” still i am facing the same issue. I can see this message “Success! Your message has been sent to us.” but it is not receiving in my email mailbox.

Website link: http://www.neelkanthcables.com/new
Email: [email protected]

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• This reply was modified 1 month, 3 weeks ago by ncml.

[Support]

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[ncml]

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[Support]

Hello, looks like a server issue, your server is probably blocking sending e-mails.

My suggestion is that you contact their support to enable that option and also provide a PHP script that is funcional in their server.

Kind Regards.

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[Author]

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