email contact form issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 20, 2024 at 3:45 pm #10045389
    ncml
    Participant

    we are sending the mails through website contact form. But we did not received the emails from the website.

    November 20, 2024 at 11:02 pm #10045390
    Support
    Keymaster
    This reply has been marked as private.
    November 21, 2024 at 12:51 am #10045392
    ncml
    Participant

    no it is not same domain. email domain is “[email protected]”

    November 21, 2024 at 2:54 am #10045393
    ncml
    Participant

    When I submit the popup form, I am getting this error

    if I give debug=1, below error is coming

    Error! There was an error sending your message.
    Sending with mail()
    Sendmail path: /usr/sbin/sendmail -t -i
    Envelope sender: [email protected]
    To: [email protected]
    Subject: Define subject in php/contact-form.php line 29
    Headers: Date: Wed, 20 Nov 2024 15:47:13 +0000From: Website User <[email protected]>Message-ID: <[email protected]>X-Mailer: PHPMailer 6.6.3 (https://github.com/PHPMailer/PHPMailer)MIME-Version: 1.0Content-Type: text/html; charset=UTF-8
    Additional params: [email protected]
    Result: true

    if I give debug=2, below error is coming

    Error! There was an error sending your message.
    Sending with mail()
    Sendmail path: /usr/sbin/sendmail -t -i
    Envelope sender: [email protected]
    To: [email protected]
    Subject: Define subject in php/contact-form.php line 29
    Headers: Date: Wed, 20 Nov 2024 15:50:07 +0000From: Website User <[email protected]>Message-ID: <[email protected]>X-Mailer: PHPMailer 6.6.3 (https://github.com/PHPMailer/PHPMailer)MIME-Version: 1.0Content-Type: text/html; charset=UTF-8
    Additional params: [email protected]
    Result: true

    if I give debug=0, Message sent successfully but mail is not receiving.

    November 21, 2024 at 5:06 am #10045394
    Support
    Keymaster
    This reply has been marked as private.
    November 21, 2024 at 6:01 pm #10045396
    ncml
    Participant

    My email server is office365. May I know what will I give for the username and password?

    November 21, 2024 at 8:17 pm #10045397
    ncml
    Participant

    Now I have changed my email server “[email protected]” still i am facing the same issue. I can see this message “Success! Your message has been sent to us.” but it is not receiving in my email mailbox.

    Website link: http://www.neelkanthcables.com/new
    Email: [email protected]

    November 21, 2024 at 10:15 pm #10045399
    Support
    Keymaster
    This reply has been marked as private.
    November 22, 2024 at 12:26 am #10045401
    ncml
    Participant
    This reply has been marked as private.
    November 22, 2024 at 12:31 am #10045403
    Support
    Keymaster

    Hello, looks like a server issue, your server is probably blocking sending e-mails.

    My suggestion is that you contact their support to enable that option and also provide a PHP script that is funcional in their server.

    Kind Regards.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

This topic is marked as "RESOLVED" and can not rceive new replies.