• This topic has 1 reply, 2 voices, and was last updated 1 month ago by Support. This post has been viewed 128 times
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  • Author
    Posts
  • #10031834
    DavidDuke
    Participant

    Hi there, we wanted the email form to go to a gmail but no emails are getting through from the form.

    So we tried using a domain name email instead and the emails did come through. So then we decided to have the domain name email forward over to the gmail.

    When we did that, no emails still came through to the gmail.

    We then tried this out:

    but when we try to use the form we get this error:

    Error! There was an error sending your message.
    SMTP Error: Could not authenticate.

    Can you please assist?


    #10031837
    Support
    Keymaster

    Hello, thank your for your purchase.

    It looks like the server is not able to connect to gmail server.

    Could you please just send me a private message with the content of the contact-form.php file?

    (You can remove the password from that)

    Kind Regards,

    Okler Themes


Viewing 2 posts - 1 through 2 (of 2 total)