Form not working

Viewing 15 posts - 1 through 15 (of 24 total)
  • Author
    Posts
  • #10044630
    middlemann
    Participant

    Form not working.
    It displays a “success” message (which is completely un-styled, very poor UI/UX)

    but I never receive the email at the email I designated in the contact-form.php file


    #10044634
    Support
    Keymaster

    Hello,

    It’s probably missing the view.contact.js script on footer of page. This is the file that makes the validation of the form and submit.

    <script src="js/views/view.contact.js"></script>

    Please try that and let us know if you need further assistance.

    Kind Regards.


    #10044705
    middlemann
    Participant

    i don’t know why my messages aren’t sending – i’ve responded here 3 or 4 times now and when i come back later my messages disappear…

    anyway, form still doesn’t work at all. doesn’t send


    #10044706
    Support
    Keymaster
    This reply has been marked as private.
    #10044707
    middlemann
    Participant

    yes, i had removed it as i have been looking for different solutions. i put it back there for the sake of this conversation, still not working. doesn’t send and why is the “success” message refreshing the window w/o styles?

    1. the email needs to send.
    2. the “Success” message needs to be a dialogue box on screen – or something to that effect.

    please advise.


    #10044709
    Support
    Keymaster
    This reply has been marked as private.
    #10044711
    middlemann
    Participant

    yea the file is there – doesn’t work.
    i own/ operate or manage several dozen websites all on the same server –
    every single webform works perfectly except yours


    #10044712
    Support
    Keymaster
    This reply has been marked as private.
    #10044713
    middlemann
    Participant

    finally the success message is working properly – but the emails are not sending; i changed the degug setting as you mentioned and set the SMTP parameters according to my server – nothing but errors like this:

    “Sending with mail()
    Sendmail path: /usr/sbin/sendmail -t -i
    Envelope sender: [email protected]
    To: [email protected]
    Subject: Test
    Headers: Date: Wed, 17 Apr 2024 21:21:01 +0000From: Gavin <[email protected]>Reply-To: Gavin <[email protected]>Message-ID: <[email protected]>X-Mailer: PHPMailer 6.6.3 (https://github.com/PHPMailer/PHPMailer)MIME-Version: 1.0Content-Type: text/html; charset=UTF-8
    Additional params: [email protected]
    Result: true”


    #10044714
    Support
    Keymaster

    Hi, can you confirm if you received my test email? Check also SPAM folder.

    It seems to be everything correct with the code.


    #10044715
    middlemann
    Participant

    did not receive anything from the website


    #10044718
    Support
    Keymaster
    This reply has been marked as private.
    #10044734
    middlemann
    Participant

    it says, “The email message was sent.” blank page with no styles.

    How come I can’t upload screenshots here to you guys?


    #10044735
    Support
    Keymaster
    This reply has been marked as private.
    #10044747
    middlemann
    Participant

    test.php is on the server.
    typing URL in the browser I get the message on a blank screen
    upon form submit: I get the typical, “Success! Your message has been sent.” message with styles on page.


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