GDPR bar do not popup on mobile device

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10037203
    Mah2
    Participant

    Hello i am testing the GDPR feature and i have implemented it into the construction 2 demo.
    The browsers chrome, firefox, edge on pc works fine. Really nice thank you. But the mobile brwosers does not working fine.

    Chrome mobile (newest version from playstore):
    -The popup does not appear on first visit or after resetting

    Firefox mobile (newest version from playstore):
    -The popup does not appear on first visit or after resetting
    -After resetting the cookies with the reset button the preferences showing still activated. But it should be showing deactivated.

    Thank you for help



    Template Version: 8.3
    #10037209
    Support
    Keymaster

    Hello,

    We did a test now and really the GDPR bar do not appear on real mobile devices. Very strange!

    We will look into a fix for it more deeply and reply for you soon with a fix!

    Kind Regards,

    Rodrigo.


    If you are satisfied with Porto HTML and our support, please leave your comment and rating on ThemeForest downloads page. That helps us a lot: https://themeforest.net/downloads


    #10037219
    Mah2
    Participant

    thank you, hope for a fast fix.


    #10037233
    Support
    Keymaster

    Hello,

    Can you please kindly check if cookies are enabled in your device ?

    Kind Regards,

    Rodrigo.


Viewing 4 posts - 1 through 4 (of 4 total)

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