If you purchased Porto HTML and actually wanted to purchased Porto WordPress we can provide a refund. (for purchases made up to 7 days).
Porto WordPress is also available on ThemeForest. Here’s the link: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
All support related to payment and refund is run through Envato’s ticket service:
http://themeforest.net/refund_requests/new
In the refund request details please send us the purchase code from your purchase of Porto WordPress version, so please purchase Porto WordPress in advance before open the refund request.
* How to find your purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
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This topic was modified 1 year, 7 months ago by Support.