Home › Forums › Porto Template › How to instal this theme
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I downolad the template but trying upload for wordpress but the site send error conexion reiniciada…! this theme need same configuration special?
Hello, thanks for your purchase.
Please note that you purchased the HTML version of Porto.
Porto WordPress is also available on ThemeForest. Here’s the link: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399
If you purchase the WordPress version we can approve the refund for the HTML version.
All support related to payment and refund is run through Envato’s ticket service:
In the refund request details please send us the purchase code from your purchase of Porto WordPress version.
is there any way to change the product and pay the difference? there was an error when buying
The ThemeForest system don’t allow this method.
In that case we recommend you open a “Support Request” with Envato/ThemeForest to resolve this error when buying.
We hope this helps.