Home Forums Porto Template How to instal this theme

This topic contains 3 replies, has 2 voices, and was last updated by  Support2 4 days, 10 hours ago. This post has been viewed 34 times

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  • #10030720

    I downolad the template but trying upload for wordpress but the site send error conexion reiniciada…! this theme need same configuration special?


    #10030724

    Support2
    Keymaster

    Hello, thanks for your purchase.

    Please note that you purchased the HTML version of Porto.

    Porto WordPress is also available on ThemeForest. Here’s the link: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399

    If you purchase the WordPress version we can approve the refund for the HTML version.

    All support related to payment and refund is run through Envato’s ticket service:
    http://themeforest.net/refund_requests/new

    In the refund request details please send us the purchase code from your purchase of Porto WordPress version.

    Kind Regards,

    Rodrigo.


    #10030725

    is there any way to change the product and pay the difference? there was an error when buying


    #10030727

    Support2
    Keymaster

    Hello,

    Unfortunately not.
    The ThemeForest system don’t allow this method.

    In that case we recommend you open a “Support Request” with Envato/ThemeForest to resolve this error when buying.

    We hope this helps.

    Kind Regards,

    Rodrigo.


Viewing 4 posts - 1 through 4 (of 4 total)