IMPORTANT! Contact Form is not working

[Support]

The contact form is very flexible and should work for most of the servers, here are some tips to make it work.

First of all, make sure your server allow you to use the php Mail function (http://www.php.net/manual/en/function.mail.php).

Standard Settings:

Open the file php/contact-form.php (or contact-us-advanced.php if you are using the Advanced Contact Form) and enter your e-mail address and test the contact form on your server and test it:

Important:

For emails that are not in the same server as the website (www)) – Uncomment the settings and add the parameters for the SMTP authentication (Make sure you enter the correct settings, contact your email provider to get that information):

Debug:

You can enable the Debug to see the error message:

Make sure that view.contact.js script on footer of page. This is the file that makes the validation of the form and submit.

<script src="js/views/view.contact.js"></script>

Use Chrome Dev Tools to Debug:

Alternative for Static Websites without PHP support:

Alternative for a Functional Contact Form in Static Websites

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• This topic was modified 1 year, 10 months ago by Support.
• This topic was modified 1 year, 10 months ago by Support.
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• This topic was modified 9 months, 3 weeks ago by Support.
• This topic was modified 7 months, 1 week ago by Support.

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