Loading overlay not removed

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  • #10035470
    ritn
    Participant

    I have started to see an issue this week with the loading overlay, which used to work just fine. Strangely I am seeing the same issue on a WordPress website that uses a different unrelated theme. A colleague of mine is also seeing the issue on his browser. We are testing with latest Chrome 87.0.4280.88 and Edge 87.0.664.66 on Windows 10 and MacOSX.

    I setup the page overlay as described in ui-elements-loading-overlay.html a few weeks ago and this seemed to work fine. Now what is happening is that the all page resources seem to load fully (according to network tab in Chrome) and there are no errors in the browser console, but the overlay is not removed (the bouncing circles stay there and animating). Inspecting the HTML I can see the <div class=”loading-overlay”>, if I remove it manually, my app appears and all is well.

    Thank you.



    Template Version: 3.0
    #10035474
    Support
    Keymaster

    Hello,

    Please check if is returning any JS error on the console of browser.

    Normally this type of issue occurs when has some JS error breaking the javascript execution.

    If even so you still need help, please send a online test link with your project for us, so we can inspect the code and discover where’s the issue.

    Kind Regards,

    Rodrigo.


    If you are satisfied with Porto Admin and our support, please leave your comment and rating on ThemeForest downloads page. That helps us a lot: https://themeforest.net/downloads


    #10035476
    ritn
    Participant

    Hello, I do not see any errors in the console, just some warnings as shown below:

    View post on imgur.com

    We are using Porto Admin in a closed-source Angular project so I cannot share any code unfortunately, but I can make the app available for you to access on our public website, would that help?

    Thanks.


    #10035477
    Support
    Keymaster

    Hello,

    Great!

    This is what we need, please do that and share the link with us, so we can inspect the project code.

    Kind Regards,

    Rodrigo.


Viewing 4 posts - 1 through 4 (of 4 total)

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