(SMTP connect() failed

Home Forums Tucson – Responsive HTML5 Template (SMTP connect() failed

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10039551
    genoMU69
    Participant

    The simple contact form works fine.

    The contact-us-advanced.php gives me the (SMTP connect() failed error when submitted. I have not edited the php file in any way. It is the file that came with the downloaded theme. I need to customize the advanced form but I dont want to do so until I know that the default version works.

    I am working on Godaddy server.


    #10039559
    Support
    Keymaster

    Hello, thanks for your purchase.

    You need to set the step 1 – (line 8) with your email address, and then configure the step 4 too – (line 57) with the information of your email. The instructions are in the php file itself.

    Regards.


    #10039589
    genoMU69
    Participant

    Sorry, I misspoke step 1 was already done – email of recipient

    Step 4 was changed to localhost

    Still received the error message.

    The remaining configure items in step 4 have the // in front of them so they are not involved.


    #10039593
    Support
    Keymaster

    Hello,

    Yes, on step 3 if you are not receiveing the emails you need to remove the “//” from line 74 to 79 and enter the correct information there. It won’t work on localhost, you need to upload to the server and also include the email information you get from your host provider in there.

    Kind Regards.


Viewing 4 posts - 1 through 4 (of 4 total)

This topic is marked as "RESOLVED" and can not rceive new replies.