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  • Author
    Posts
  • #10017642
    Shahla
    Participant

    Hi,

    I understand support is for 3 months. I have bought the theme few months ago but I have started making the site recently. I created only two tickets.
    Is it possible I get the extend for 2 months. I mean if I haven’t started using the theme, it shouldn’t count towards my support term.

    Thanks
    Shahla


    #10017645
    Support
    Keymaster

    Hello,

    I’m sorry, but in that case there’s nothing we can do, all the things related to payment/license are controlled by Envato/ThemeForest team.

    Kind Regards,

    Jonas


Viewing 2 posts - 1 through 2 (of 2 total)

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