The package could not be installed. The theme is missing the style.css styleshee

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  • October 22, 2020 at 4:19 pm #10034847
    shahid latif
    Participant

    I am trying to install the theme which i just bought and it showed me this error “The package could not be installed. The theme is missing the style.css stylesheet.”

    October 22, 2020 at 11:45 pm #10034855
    Support
    Keymaster

    Hello,

    Thanks for your purchase, however, please note that the template you purchased is not a WordPress Theme, it’s a HTML5/CSS3 template so this cannot be installed on WordPress.

    You can find the WordPress version in this link:
    http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399

    If you purchase the WordPress version we can approve the refund for the HTML version.

    All support related to payment and refund is run through Envato’s ticket service:
    http://themeforest.net/refund_requests/new

    In the refund request details please send us the purchase code from your purchase of Porto WordPress version.

    Please let us know if we can help you with anything else.

    Kind Regards,

    Rodrigo.

    October 23, 2020 at 5:49 am #10034865
    shahid latif
    Participant
    This reply has been marked as private.
    October 23, 2020 at 6:15 am #10034871
    Support
    Keymaster

    Hello,

    Great!

    We will approve the refund as soon possible.

    Kind Regards,

    Rodrigo.

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