Vertical scrolling on IOS devices rubber band effect

  • This topic has 4 replies, 2 voices, and was last updated 6 years ago by Support. This post has been viewed 1176 times
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  • #10034284
    [email protected]
    Participant

    We are using Porto Admin and on IOS devices only we have a rubber band effect when scrolling vertically. I am adding a link to a video that shows what happens.

    1. Scroll up – Rubber band effect
    2. Scroll up – it works the second time you scroll
    3. Scroll down – rubber band effect
    4. Scroll down – it works the second time

    Link to show video of effect in browserstack


    #10034288
    [email protected]
    Participant
    This reply has been marked as private.
    #10034290
    Support
    Keymaster

    Hello,

    Unfortunately we couldn’t reproduce that issue here. We tested with our preview http://preview.oklerthemes.com/porto-admin/3.0.0/layouts-default.html

    Can you please send us a online test link with your website ? So we can inspect your code, do some tests and discover where’s the issue.

    Kind Regards,

    Rodrigo.


    #10034314
    [email protected]
    Participant
    This reply has been marked as private.
    #10034315
    Support
    Keymaster

    Hello,

    Thanks for the access.

    Now we were able to reproduce the issue.

    Seems to be a specific issue related to your project. When testing with Porto Admin files as it comes when downloaded from ThemeForest, the issue do not occurs. Also do not occurs when testing with our preview at ThemeForest. I saw that you have made some modifications and using some extra scripts that are not included with Porto Admin.

    Can you please check if you have some extra JS code making changes at touch or click events on mobile ? Seems that has some JS code detecting the touch/click direction on mobile causing that issue.

    In the Porto Admin files we don’t have any code making something like that.

    Another test you can do is remove all non related with Porto Admin (as when downloaded from TF) JS scripts, just to see if the issue it’s on Porto Admin files.

    Maybe an extra scripts that’s not included with Porto Admin is causing that issue.

    Please try that and let us know if you need further assistance.

    Kind Regards,

    Rodrigo.


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