If you can’t find the answer to your question in our forums, you can open a ticket with our support staff.
Some of our themes have more versions other than just HTML5, each one from a different author, we are the authors of the original HTML5 version, if you need support for one of the other versions please refer to their Support Forums:
Porto Drupal: http://themeforest.net/item/porto-responsive-drupal-7-theme/5219986
Porto Wordpress: http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399
Porto Magento: http://themeforest.net/item/porto-ultimate-responsive-magento-theme/9725864
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