Problem with contact-us-advanced – 404 redirect

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  • Author
    Posts
  • #10004142
    undiweb
    Participant

    Hello,

    I have a little problem with the contact-us-advanced.php
    After clicking on the send message, no notification of sending a message. Just redirect (404) —-> http://www.mysite.com/404.html#contact-sent

    I tried adding “/” in CaptchaURL but it still does not work.

    Do you know how to solve the problem?


    #10004155
    Support
    Keymaster

    Hello, the URL of the page that the form goes when you submit the form is set at:

    <form id="contactFormAdvanced" action="contact-us-advanced.php#contact-sent" method="POST" enctype="multipart/form-data">

    If you could send us the URL of your site we can take a look.

    Thanks.


    #10004160
    undiweb
    Participant

    In the very begining I want to thank you for the reply.

    The problem occured when I changed the name of the web page, but thanks to you I was able to fix it. When I saw “action=”contact-us- advanced.php#contact-sent”” .It was clear to me where my mistake was. I want to thank you once more.


    #10004381
    grinningsoul
    Participant

    Hello,

    I have the same issue. I just uploaded the new 3.3.2 PHPmailer and now it redirects to http://www.mysite.com/contact.php#contact-sent –> I used to get the “success!” directly on the same contact page-template and now I get a blank screen.

    Any advice ?

    Thanks.


    #10004391
    Support
    Keymaster

    Hello @grinningsoul, can you please open a new ticket and send us the URL so we can check?

    Thanks.


Viewing 5 posts - 1 through 5 (of 5 total)

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